Return and Refund
Return and Refund Policy
Thank you for shopping at Womantify Textile. We value your satisfaction and want to make sure you are pleased with your purchase. Please read our Return and Refund Policy carefully to understand our guidelines for returns and refunds.
Returns
We gladly accept returns within seven days of the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. We also require proof of purchase.
To initiate a return, please contact us at team@womantifytextile.com with your order number and details about the product you would like to return. We will guide you through the return process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within seven days.
Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.
Exchanges
If you need to exchange an item for a different size or color, please contact us at team@womantifytextile.com. We will guide you through the exchange process, and any additional shipping costs will be your responsibility.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately at team@womantifytextile.com with your order number and clear photos of the issue. We will provide instructions on how to proceed with a replacement or refund.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Health and personal care items
Contact Information
If you have any questions or concerns about our Return and Refund Policy, please contact us at team@womantifytextile.com. Our customer service team is here to assist you.